Privacy Policy

1. Introduction

This Privacy Policy explains how Dynamic Edge Inc. ("Dynamic Edge Inc.", "we", "us", or "our") collects, uses, shares, and protects personal information when you visit https://www.dynamicedge.in, submit forms, request a quote, or otherwise interact with our services.

By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit personal information.

2. Information We Collect

We collect information you provide directly and information gathered automatically when you use our website.

• Identity and contact details: name, email address, phone number, company name, and job title when you fill out contact, quote, or inquiry forms.
• Project details: messages, requirements, budgets, timelines, and files you choose to share with us.
• Communication data: records of emails, WhatsApp messages, or other correspondence related to your inquiry or engagement.
• Technical data: IP address, browser type, device information, pages visited, referral source, and approximate location derived from IP.
• Cookie and similar technology data as described in our Cookie Policy.

3. How We Use Your Information

We use personal information only for legitimate business purposes related to operating our website and delivering software services.

• Respond to inquiries, quote requests, and support messages.
• Prepare proposals, statements of work, and project communications.
• Provide, improve, and secure our website and digital services.
• Send service-related updates about your request or project.
• Analyze website usage to improve content, performance, and user experience.
• Comply with legal obligations and protect our rights.

4. WhatsApp and Other Messaging Channels

If you contact us or request that we reach you via WhatsApp or similar messaging apps, we may use your phone number and message content to respond to your inquiry. Those platforms process data under their own privacy policies. You can ask us to stop WhatsApp outreach at any time by emailing hello@dynamicedge.in.

5. Legal Bases for Processing

Depending on your location, we process personal data based on one or more of the following: your consent; performance of a contract or steps prior to entering a contract; our legitimate interests in operating and improving a software services business; and compliance with applicable law.

6. Sharing of Information

We do not sell your personal information. We may share information with trusted parties only as needed to operate our business.

• Service providers who help us host the website, send email, analyze traffic, or manage communications, under appropriate confidentiality obligations.
• Professional advisors such as lawyers, accountants, or insurers when reasonably required.
• Authorities when required by law, court order, or to protect rights, safety, or security.
• Business successors in connection with a merger, acquisition, or asset transfer, subject to this policy or equivalent protections.

7. Data Retention

We retain personal information only as long as needed for the purposes collected, including responding to inquiries, managing projects, meeting legal or accounting requirements, and resolving disputes. When information is no longer required, we delete or anonymize it where reasonably practicable.

8. Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure; if you believe your interaction with us has been compromised, contact us promptly.

9. International Transfers

Dynamic Edge Inc. serves clients globally. Your information may be processed in countries other than where you live, including India and other locations where we or our service providers operate. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.

10. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data; object to certain processing; withdraw consent where processing is based on consent; and lodge a complaint with a supervisory authority.

To exercise these rights, contact us at hello@dynamicedge.in. We may need to verify your identity before fulfilling a request.

11. Children's Privacy

Our website and services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact Dynamic Edge Inc. at:

• Email: hello@dynamicedge.in
• Website: https://www.dynamicedge.in/contact
• Address: Ghani Chowk, Sardhar - 360025